Additional funding and renewal grants

PAN portal guides to applying for additional funding or renewal grants

• Patients and caregivers: applying for additional funding

  Patients or their caregivers can apply for additional funding within the same initial 12-month grant eligibility period if the patient runs out of funds and their balance is $0. 

  Steps in the portal 

  1. Go to the PAN portal and log in to your existing account.  
  2. Once logged in, go to the “Grants” tab. In the “Active grants” section, find the grant you want to apply for additional funding. 
  3. Once you’ve found the correct grant, in the far-right “Actions” column, click the arrow next to “Action” and select “Apply for additional funding.” 
  4. Review the additional funding pop-up screen, then press “Continue.” You’ll find out right away if you were approved for additional funding. 
• Patients and caregivers: applying for renewal grants

  Patients or their caregivers can apply to renew a grant if the 12-month grant eligibility period has ended or is about to end within 30 days.  

  Steps in the portal 

  1. Go to the PAN portal and log in to your existing account. 
  2. Once logged in, go to the “Grants” tab. In the “Active grants” section, find the grant you want to apply to renew. 
  3. Once you’ve found the correct grant, in the far-right “Actions” column, click the arrow next to “Action” and select “Apply for a renewal.” 
  4. Review the renewal grant information pop-up, then click “Continue.” 
  5. Review the current patient information to confirm if it’s still accurate. If you need to update anything, click “Edit section” in the appropriate section then click “save.” 
  6. Check the box after each section to confirm that the information as accurate, then click “Next.”
  7. Finally, review the attestation and click the box to confirm if you agree. Then press “Submit & next.’ You should find out right away if your application was successful. 
• Healthcare professionals: applying for additional funding

  Healthcare professionals can apply for additional funding for their patients within the same initial 12-month grant eligibility period if the patient runs out of funds and their balance is $0. 

  Steps in the portal 

  1. Go to the PAN portal and log in to your existing account.  
  2. Once logged in, go to the “Patients” tab.
  3. You can then either scroll to find a specific patient, or at the top of the patient chart, select “Additional funding available” to review only patients who are eligible to complete this action.  
  4. Once you’ve found the correct grant, in the far-right “Actions” column, click the arrow next to “Action” and select “Add funding.” 
  5. Review the additional funding pop-up screen, then press “Continue.” You’ll find out right away if your patient was approved for additional funding. 
• Healthcare professionals: applying for renewal grants

  Healthcare professionals can apply to renew a grant for their patients if the 12-month grant eligibility period has ended or is about to end within 30 days.  

  Steps in the portal 

  1. Go to the PAN portal and log in to your existing account.
  2. Once logged in, go to the “Patients” tab.
  3. You can then either scroll to find a specific patient, or at the top of the patient chart, select “Renewal available” to review only patients who are eligible to complete this action. 
  4. Once you’ve found the right patient, in the far-right under “Options available,” you can select “Renewal.”  If you don’t to see the “Options available” tab, to use the dropdown under expand to see “Options available.”
  5. To apply to renew a patient’s grant, click “Renewal.” 
  6. Review the renewal grant information pop-up, then click “Continue.”
  7. Review the current patient information to confirm if it’s still accurate. If you need to update anything, click “Edit section” in the appropriate section then click “Save.” 
  8. Check the box after each section to confirm that the information as accurate, then click “Next.” 
  9. Finally, review the attestation and check the box to confirm if you agree. Then press “Submit & next.” You should find out right away if your patient’s application was successful. 
• Download guides as PDFs
  • How to renew a grant or apply for additional funding – for patients and caregivers
  • How to renew a grant or apply for additional funding – for healthcare professionals